Warranty Policy
At Quivor.xyz, we are committed to providing high-quality products and ensuring our customers are completely satisfied with their purchases. Our warranty policy is designed to protect your investment and offer peace of mind. Please read through our policy to understand the coverage and process for warranty claims.
Warranty Coverage
Our products are covered by a warranty for a specified period from the date of purchase. The warranty covers defects in materials and workmanship under normal use conditions. If your product is found to have any defects that meet the criteria outlined below, we will repair or replace it at no additional cost.
Warranty Period
The standard warranty period varies depending on the product category. You can find the exact warranty period for each product listed on the product page on Quivor.xyz. Please retain your proof of purchase for warranty claims.
Exclusions
The warranty does not cover the following:
- Damage caused by misuse, accidents, or improper handling.
- Wear and tear from regular use.
- Products that have been altered or tampered with.
- Items damaged during shipping, unless the product is returned within the designated return period.
How to Make a Warranty Claim
To file a warranty claim, please contact our customer support team at support@quivor.xyz with the following information:
- Your order number.
- A detailed description of the defect.
- Photos of the defective product (if applicable).
Once we receive your claim, we will review it and provide instructions on how to proceed with your warranty request. If your claim is approved, we will arrange for a replacement or repair as appropriate.
Contact Us
If you have any questions regarding our warranty policy, please feel free to reach out to our customer support team. We are here to assist you and ensure that you have the best experience with our products.
Thank you for choosing Quivor.xyz!